Saturday, July 17, 2010

ptcl Complain Center online

ptcl introduce online Complain Center that you can submit your Complain about Ptcl.There are lot of users of ptcl which dail ptcl Complain So our operator are busy Due to Customers have to wait for that.
ptcl start online Complain Center Which Help you online in our site you can see live chat option you have to Click on it and Start Chat With ptcl complain center.

71 comments:

  1. This comment has been removed by a blog administrator.

    ReplyDelete
    Replies
    1. I have a dsl 2mb connection. For the last couple of days I'm facing slow browsing speed infact sometimes in peak hours downloading speed drops down to 40 to 50 kbps. please resolve this problem as soon as possible or else I will have no other option but to change my Internet service provider.

      Delete
  2. G HAN



    mere satth Internet ka problem he ITne din se complain ki hoi he ab tak koi rply nahe aaya

    ReplyDelete
    Replies
    1. submit your Complaint in our Form. thanks it will take only 24 hours to resolve

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    2. M having problem in my DSL 2MB connection. My DSL light is Blinking from the last 5 day۔sorry to say but i am complaining from last 5 days every time your CSE said this will take 24 hours to resolve your issue but nothing happens yet. Still m facing that problem..

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    3. Ishtiaq Anis
      my landline number is 02134655128 my internet connection is working very slowly since last month of march and i still face this problem my current internet speed is 36 to 40 kbps.please solve this problem

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  3. assalaam waliekum
    mera ptcl number baar baar dead hojaata hai
    or dsl bhi kabhi sahi nahi chalta.....
    kahin martaba complain kar chuka hun per kisi tarhaan ka favour ab tak mujhe nhi mila
    her baar mujhe yeh kehker taaldiya jaata hai k ham aapki request ko frwd kar rahe hain jald say jald aapka masla hal hojaayega
    per mera masla hal nhi hota
    2 month hogaye jab say ptcl lagwaya hai sirf complains hi kar raha hun
    baraaye karam aap meharbaani farma kar meri problem ka solution nikaalain
    ya mujhe clear bata dain taakay main koi or service use karlun
    shukriya
    mera ptcl number hai 02134920509

    ReplyDelete
    Replies
    1. your issue is resolved as you already Now there is continues up-gradation in your Nearest ptcl branch therefore you are facing that issue but its resolved now.

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  4. ptcl walo ka kiya reply aye ga ye sirf ptcl laga ke user ko bhool jate bale hi complaint karte raho kuch nai hoga mere sath b yahi masla hai do do din ke bad kharab hota hai ptcl

    ReplyDelete
  5. MY PHONE NUMBER (022)2101296 IS NOT WORKING SINCE THREE WEEKS PLEASE TAKE CARE OF IT.IT HAS BEEN GIVING PROBLEM SINCE LAST THREE YEARS. IT GOES ON AND OFF EVERY FEW WEEKS.SO PLEASE FIX MY PHONE I AM PAYING BILLS FOR NOTHING.
    THANK YOU

    ReplyDelete
    Replies
    1. we are taking action on your complaint. be patient

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  6. Sir mara name abdul rauf hashmi of kahror pakka dist lodhran number of ptcl 0608341414.

    main ny ak complant karai thi dsl 2mb pakage (1499 par month) k liay apply kiya tha magar 1mb laga gay hain.plz conver the device of 2mb pakage.

    ReplyDelete
    Replies
    1. your Connection is Now running on 2 mb Services. problem resolved.

      Delete
  7. Sajid khan S/o gul said khan
    phon no; 0937861270

    sir,
    mera ye phon number 1 den sahi hota he to 5 de kharab hota he. bar bar complain karne se bi insan tang ajata he. sir mare mokamal khatam kardijiye awar home ptcl conaction lagwane par khosh karde.
    Shokriya

    ReplyDelete
    Replies
    1. Sorry for late reply please inform your branch office details or ask their Name and inform us. we are arising your issue with high authorities.

      Delete
  8. My dsl is not working from last 23days and this is also in PTCL records,i am also using Link.net on other line i was facing also same problem but i complain them, and they resolve that complain with in 12hours and PTCL Dep is Sleeping.i also visit PTCL multan road lahore exchange many times but they have non cooperative behavior ............


    Nadir Ali
    0300-4079168
    Line #37830836
    DSL 4MB

    ReplyDelete
    Replies
    1. sorry Mr. Nadir we are taking your issue with extreme basis thanks for submitting complaint here your that branch officer is fired from job due to poor performance.

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  9. Respected Sir/Madam,
    With due respect, I beg to state that I am a citizen of Karachi, my Ptcl number 021-36900228 has been off or dead since Monday 28 Nov 2011. Thus facing lots of inconvenience. Has reported several times even in Head Office of Karachi. Kindly pay some attention on my request. In this regard I will be grateful to you. Hoping for your cooperation.
    Thank You & Best Regards.
    Syed Haider Naeem Naqvi
    03003533649

    ReplyDelete
  10. hi i m hussnain i have ptcl connection that number is 0544658534 i have a brodband connection which is noy working properly its speed is very slow for last week.plz chek it and told me what is problm

    ReplyDelete
  11. hello i am mudasar and ptcl number is 041-8580650 plz check my internet connection plz..

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  12. sir my name is imtaiz ali hashmani and yaha area k line mane roz tang ker raha hai her month aker persay mangta hai agher nah do tu line band ker daita hai phone mane DHA main jaker bhut shikyatein bhi ki per kio amanl nahi hua abhi b mera 3 ghantay se kam band hai main bill wagra pay kerta hn aor bhi thora bhut net ka kaam hota hai as main kia karo kindly ap muje batauo gai main as ka kia karoo 03333032231 phone number is 02135382254 yeh number band hai abhi tak main D saab ko b kitne baar samjha k aya hn k as line man ko change ker do yahan se yah pray muhlay se pesay lay raha hai mehrabani ker k agher insaaniyay hai thori tu kuch karein wera yah keh do yah pakistan hai yahan sub chalta hai ..

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  13. poray Area se Monthlay Laita hai agher kio nahi daita tu jasay abhi mere ph ki line band ki hoye hai yahe kerta hai main nahi don ga q don her month 500 ya 1000Rs Laita hai buss month k end main line kherab ker k ajata hai i mean taar pool se nikal ajata hai main her month ptcl office DEFACE EXCHANGE PER jaker sara seen bata hn per kio zimadar banda wahan per nahi iam a media person so agher main action lun ga tu as main gareeb log b bech main ajayein gai mere persnol shop hai area main azam town karachi Ptcl number is 02135382254 & my mobile number is 0333-3032231 mehrabi ker kuch karein main sub ko bol diya mane per kuch nahi hua kio kuch nahi ker raha sub haram kha rahay hain aor joh nahi kha rahay woh oun haram khanay waloon ko bachaa rahay hain as ka matlab saaf hai k woh b phir apne job haram ker k khaa rahay hain

    ReplyDelete
  14. my name is amir raza my number is 0554440841 n my internet light is red so i need my new ppp password please send it to my moon_walker_007@yahoo.com

    ReplyDelete
  15. My name is Athar.my landnline no. is 061-4572126.sir mera phone kitne din se kharab hai koi responses bhi nay aa raha aur us ki phone cable kharab hai jis ki waja se hamara internet sahi nay start ho sakta please resolve my problem to change my telephone cable.

    ReplyDelete
    Replies
    1. My Name is Naveed Ahmed sir hamara net 2 days say boht slow hai our kabhi kabhi to DSL band bi hojata hai plz Resolve My Problam

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    2. your problem has been Resolved sorry for informing you late.

      Delete
  16. sallam sir im from new saeedabad my ptcl no. is 0222767253 men 1mb student package se 2mb student package per convert karwane k liye kaha huwa hai kaafi time guzarne k bawajood bhi nahi ho raha hai plz help

    ReplyDelete

  17. On Sat, Oct 20, 2012 at 6:36 PM, Sohaib Khan wrote:



    On Thu, Oct 18, 2012 at 11:05 PM, Sohaib Khan wrote:

    i have done all things but its not getting right i have call 1218 1236 many many times its now from 7 days connecting disconnecting my number 580610 area code is 0923 complaint number is 70 plz do it or give me any of your owner number who can take action on it how is your staff working

    Thanks

    today i recieve a call from exchange they also tell me it will be fine but now again it s not

    today its 9th day still i am having issues have talked to all what i should do now


    today is the 11 day still my internet is not ok yester day i call to 1218 nw they give me a complain number 21 and they give me a gurantee the it will be ok in 24 hours but still its not

    ReplyDelete
  18. I request the few days ago but not any reply.My ptcl number (0418751532)
    My internet no access please check my internet option and please repair the my internet option.
    i complaint the ptcl number 1236 but no any response This is my number (0301-6039317)My net no working to 14/11/12.
    Please sir i am waiting for your side
    Thank,s
    ALLAH HAFIZ

    ReplyDelete
    Replies
    1. we are sorry to late reply your details are checking and in process.

      Delete
  19. ptcl ke service sub sa bekwas hai.har waqt customer ko tention ma rakhte hai.

    ReplyDelete
  20. DSL not working for the last 1 week
    091 2964097

    ReplyDelete
  21. Sir I have Problem in my phoneline for last 7 days but still it is in pending case and we are realy sorry that we joined you as our carrier because we are fully unsatisfied with your quality of services.
    i also have internt connection problem that cause failure to complete my projects.
    I Am Requesting you to Resolve my complaint if you can otherwise i'll terminate my connection within the week.
    Ph No IS 0992-810880
    And Exchange is Havellian City.
    Try to focus on it

    ReplyDelete
  22. Dear Sir,
    It is to inform you that i installed dsl on my residential phone no: 0298550330 ward no:3 islampur mohallah thatta. since from last 10 days i unable to browse Internet or usage of telephone properly. Despite of my various complaints on 1218, and personal talk to your in charge of dsl service and Mr shabbir khushk Mr Jamil Bhatti but no one take proper action and my all efforts went on vain. if your department can not improve the services it will be better for me to think about disconnection of my lane.hope you will take positive step and instruct the concern staff to resolve my problem immediately.

    yours faithfully
    Sayyed Farooq Asghar Shah Ward No 3 Ialampur Mohallah Thatta
    PTCL Ph 0298550330
    farooqshahpk@yahoo.com

    ReplyDelete
  23. My DSL Connection is 2.0 MBPS. It is not working at its actual speed for 3 months. The PTCL Speed Test results shows that:

    Download Speed = 0.92 MBPS
    Upload Speed = 0.2 MBPS

    I have complained several times and different complain nos. were provided but on actions happen. Only i just keep receiving calls that my problem is solved as per your knowledge and dial "1" to confirm.

    The Latest complain in this regard was registered on 25th January 2013 (Complain No. 40) and same lack of professional ethics and corrupt business practices is being followed.

    I demand a Prompt action on the Complain !

    Syed Mehdi Raza
    Cell no. 0312-2338716

    ReplyDelete
  24. Please check my internet connection, No any working,my connection id dead,and we compliant to 05-1218-1218 ,But no any benefit,
    Please sir
    Thank,s
    Muhammad Billal,
    (0301-6039317)

    ReplyDelete
  25. I can't print my ptcl student registration form. Help me as soon as possible.

    ReplyDelete
  26. salam... sir kindly fix the problem.. i am having 4mb dsl and receiving 2mb and at first my latency type was fast and now it is interleave so what the hell is going on with ptcl/dsl.. i have been paying bill of 4mb although i am receiving 2mb.. so kindly fix the problem asap... i will be thankful to u...
    my complain number is 16 and have been complaining since 20th January.
    number=0812862131
    mohad bakhsh..

    ReplyDelete
  27. sir mera ptcl bnd hai hamare town main new network laga hai bt wo transfer ni kar rahe hn or old network bilkul kharab ho chuka hai sir ap he btai ye third class service hme de rahe hn hum kiya kre or sir mera dsl 2 mb liya hua hai 1 mb ata hai or upload speed 0.03 ati hai uploading hne main ganta lag jata hai sir plz mera masla hal karwai my number is 02135057979 korangi exchange karachi

    ReplyDelete
  28. This comment has been removed by the author.

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  29. Aoa Respected Sir , Sir From Dera Bakha bahawalpur.sir in our Area About a 2 Weeks Ago Our All ptcl Connecctions has Disconnected Due To Road Construction.We Have Complaint many times But one can Hear our complaints and one one give notice of our complaints.Sir we are Belong from a Working Community and we have work online jobs in internet.So sir Kindly resolve our problems as well as well . i have personly Goes to my city Head ptcl office and ell him about this problem . but they also do,nt give action.So kindly u,r a Authority Able person so kindly resolve our problem. we are all very thamkfull to u.

    ReGARDS:::

    Ptcl Broad band user,s of Dera bakha Bahawalpur.....

    ReplyDelete
  30. Yar Mey Internet K Hub Ki Setting Kharab Hai Plzzzzzzzz Mujhe MirzaSulaiman143@Yahoo.com Pe Koi Backup Setting Send Kr De Plzzzzzz Thanx in Advance

    ReplyDelete
  31. hamare area mein ptcl k pool per connection keliye jagah nahi hai please hamare area mein new pool lagwadein
    address:
    jandila baghwala,mohallah eidgah wala,street number 27,gujranwala,punjab

    meri rahnumai k liye is email pr rabta karain'hafizinam1@yahoo.com

    ReplyDelete
  32. m3r3 ptcl lan ma probl3m ha jis waja sa phoN3 d3ad ha ...

    ReplyDelete
  33. I have a dsl 2mb connection. For the last couple of days I'm facing slow browsing speed infact sometimes in peak hours downloading speed drops down to 40 to 50 kbps. please resolve this problem as soon as possible or else I will have no other option but to change my Internet service provide. and also i cant watch any news chanel due to slow server

    ReplyDelete
  34. sir, mera number kam nahi karraha, sir plz esy tek karwaye, 0963510551

    ReplyDelete
  35. Sir i m Abdul Atif mera No. 02135392972 hai mein 3 month se rozana complaint kar raha hu lekin koi responce nahi milta srf recording cal ati haina line men ata hai or dsl walo ki taraf se technical visit hota hai jab complaint karo srf 24 hours ka time milta hai mera net bar bar disconnect hota 2 mint chalta hai 30 mint disconnect hota hai aar ap masla hal nahi kar sakte to mera net of karde nahi chahiye aise ghatya service.

    ReplyDelete
  36. My ptcl number is 0514470353.. i have 4mb broadband dsl connection..but for past few weeks i am continuously facing several problems with it... like frequent disconnections...slow browsing..slow downloading... please fix my problem..thanksyou

    ReplyDelete
  37. hiii, ptcl you people just working like WAPDA because public paying bills for nothing, even after so many complaints your response is zeero, i m outside from pakistan i want to talk with my family but situation is one hour no Electricity and next hour no Internet, i have request if you plz solve our net issue, my connection number is 0092622885540.

    ReplyDelete
  38. i have reasons to believe 'PTCL' is noting but fraud by deceiving it's subscribers :
    a. PTCL EVO Rev B Speeds are NOT What PTCL is Advertising
    b. billing for service NEVER installed i personally have prove of 02 such subscribers !

    and their helpline always there to justify their wrong doing

    ReplyDelete
  39. AoA sir I have a problem in my ptcl phone and dsl I have facing problem since tow weeks my ptcl number is 0412656790 please resolve my problem as soon as possible...

    ReplyDelete
  40. sir my ptcl number is 0486310470.it is in tesh shahpur sadar distt sargodha...my number goes dead and dead again randomly..also have ptcl broad band connection on same line....that also disconnects so many times...but both occur randomly...((means for few days net is so fine working but number is totally dead..and some time net is disconnected but phone is dead..some times both wrking fine..some time both dead))...my phone is dead now for two days.....exchange peopl in my tesh shah pur sadar are so unresponsibl and just keep on making lame excuses..nd now even have not come to check it...i checked all wiring twice..all is fine..problem is some where form their side..but they do not bother to crorect it permanently..keep happening agian and again...please now if u can conctact some higher authorities and ask them to come and check my phone and fix it permamnently as it is dead right now also since almsot 2 days ......

    ReplyDelete
  41. my ptcl number 0932332620 not working since 2 days my internet is working but slow please resolve my problem soon ok thanx

    ReplyDelete
  42. SIR HAMARA BIL GHAR AATA HE NHE $ MAHENA HO GYA HAIN

    ReplyDelete
  43. 04237980733 thts my number and sir hamara bill ghar nhe aata plz help to resolve this issue

    ReplyDelete
  44. sir my internet is not working since one month and my bill is paid.
    plzz sir solve this problem...

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  45. This comment has been removed by the author.

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  46. This comment has been removed by the author.

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  47. My Internet connection is Not working since 12-April-2013
    I complained over 50 times, but my problem is not solved yet..
    Your technical staff is such a shame..
    my phone number is 021-34151650.
    This is my very last complain.After this, i'll disconnect all ptcl internet connections from home & offices."
    Yesterday I called again, the guy said u'll receive a call from our supervisor within 15 minutes maximum, I am still waiting for his 15 minutes. You just improved the company logo, please improve the services.

    ReplyDelete
  48. This comment has been removed by the author.

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  49. Assalam O Alaikum .......... Sir my internet speed become very slow, between 11:00 Am to 07:00 PM, daily ......... Please solve this issue...........As soon as possible ........
    Waiting for your reply....

    Mobile No. : 03436195942
    Email : up2terms@gmail.com
    Ptcl NO. : 0553836657

    ReplyDelete
  50. Assalam-0-alaikum,
    Despite of several telephonic complaint telephone DSL insulated at my residence,A,209,Railway, Society,Gulshan-e-Iqbal,# 13/A,is out of order for more then two weeks.
    Kindly do something. Shahbaz Khan
    Regards

    ReplyDelete
  51. Sir my no is 0486642966 last two weak died no tone on site

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  52. sir phone is dead isko sahi kiya jaye no 02136322664

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  53. aoa my ptcl land line nomber is not working plz send some technician to help
    051-5954700
    choudhary zia faisal colony gangal islamabad

    ReplyDelete
  54. my ptcl number is 02132359856 and i m using 4 mb bb dsl package . Now i want to change my 4mb package to 2 mb . plz change it

    ReplyDelete
  55. my complain status saleem no 02136322664

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  56. dear meine apna dsl 2mb krwaya hai mager 1mb speed de raha hai meine 20 bar help line pe call ki hai ....mager wo sirf aasra dete hain ,,,my ptcl number is 0242435206 plz mera masla hal krwao

    ReplyDelete