are you facing over billing of PTCL Broadband finally issue resolved

These days customer are claiming to be charged extra charges. It is basically required to resolve these billing issues need to resolve urgently.

What is reason behind over billing or is it really ptcl  involved over billing ?

This is misconception about PTCL from many years that customers claim over billing. whether it is  not claimed 100% performance by ptcl billing department. It happens in few cases billing department may face any wrong billing case it happens due any technical reason people or computer mistake. 

Now understand what is the reason for extra charges. E.g you were using 1 MB Broadband internet services and that time the charges were 1200Rs. and now 1325 Rs.

Now understand why you are feeling that you are victim of over billing. Finally truth revealed about over ptcl over billing.

Last month you have listen the good news by PTCL that you are freely upgraded to PTCL double offer. you suddenly upgraded by PTCL free of cost. when customers get suddenly double speed they enjoy services and think they only enjoy free of cost 2mb [package without acknowledgement of PTCL. 

90 % people really don,t know when their packages are upgraded and they are charged by PTCL according the latest package plans. now it is important to know how we resolve this matter. you need to call the 1236 or 1218 nos. and ask them exactly their broadband speed and package and request to restore your package to your requirement that you can exactly feel comfortable at such rates.

in this way you can resolve this complaint by understanding our billing system.