Friday, August 6, 2010

Ptcl online Complain

ptcl online Complain is becoming Largest problem for PTCL Broadband Network.
So the Ptcl Company finally Decide to provide the online Help So it could solve the Problems online So The workers of Ptcl Customers Representative work Part for solving their Customer Problems.
our site is Main platform and only one who provide online help Because of this The workers Create our blog of Ptcl So Visit our index For more Details.
www.ptcl-helpline.blogspot.com

73 comments:

  1. since last 8 days i am complaning to all departments emails 1218 1236 every body no one is solving my issue i have a problem of connecting and disconnecting and slow internet my complain number is 70 phone number is 580610 area code 0923

    ReplyDelete
    Replies
    1. Broadband Service has always been a continuous hassle lasted more than 3 months. Frequent disconnection issue. Every time I was assured with every complain number the issue will be resolved within 24 hours which never did. If you check the number of complains for the last three months on a DSL number i.e. 0512297444 one will realize I must have been crazy complaining PTCL almost every day about broadband frequent disconnection problem. Sometimes the complain number was auto fix by PTCL self created message Your complaint number has been fixed. The customer service at PTCL is horrible not in the sense they are abusive but in the sense they are not taking care of the job what they are assigned for. When it comes to tackling issues they are NIL. Each and every time I have to explain them what is the nature of complain. Finally I got fed up and planning to disconnect my PTCL service and switching to Nayatel. But I must say it has been a torture for almost three months by PTCL. Horrible broadband service and horrible technical support and horrible when it comes to facing real issues. It is sad PTCL is a abbreviation of Pakistan Telecommunication Company Ltd. They should take out the name Pakistan. This is not Pakistani from any way.

      Delete
  2. broadband internet speed is 0.30mbps jb se lagaya he tb se complain kar rahe hen magar ab tak speed approve nahi hui.please is masle ko hal karen

    ReplyDelete
  3. aslamo alakum
    my number is 0608 341414
    one month sa speed slow ha net ki plz slove it
    thanks

    ReplyDelete
  4. Salam.

    There is a problem with my internet speed i have 4mbps packet but since 7 days im getting only 1mbps my ptcl number is: 34026468 Area code: 021
    i have complaint many times to 1218 but no response..
    Plz try to solve it as soon as possible.

    ReplyDelete
  5. There is a problem with my internet speed i have 1mbps packet but since 1 month im getting only 256kb my ptcl number is: 0632274909 Area code: 063
    i have complaint many times to 1218 but no response..
    Plz try to solve it as soon as possible...plzz help me

    ReplyDelete
  6. Salam
    Saifee Here
    Sir I have Problem in my phoneline for last 7 days but still it is in pending case and we are realy sorry that we joined you as our carrier because we are fully unsatisfied with your quality of services.
    i also have internt connection problem that cause failure to complete my projects.
    I Am Requesting you to Resolve my complaint if you can otherwise i'll terminate my connection within the week.
    Ph No IS 0992-810880
    Mob 0343-5015815
    And Exchange is Havellian City.
    Try to focus on it

    ReplyDelete
  7. I record a complaint of Broad Band below mentioned article problem is speed so slow of 2.0 mb speed kindly look up the matter.
    042-36262809

    ReplyDelete
  8. i am having problem connecting my other devices with my wifi modem help me solving this problem my no. is 051-2890385

    ReplyDelete
  9. Phone No. 34991245 line and broadband installed at my residence A/209 Railway Society Gulshan-e-Iqbal Karach i are not working.

    ReplyDelete
  10. phone No 34991256 and broadband installed with it are not working / Shahbaz Khan A/209 Railway Society Gulshan-e-Iqbal # 13/A Karachi

    ReplyDelete
  11. Phone no:0222763685
    Sir, i have a problem in my broadband line from 6 days. After the instalation of smart tv device .it does not working.so, i request you please make my line properly as soon as possible.
    Contact no:03003089739.
    Address: U.C.3 ,ward C H# 867 near kali ka mandar ,besides moj darya.
    Distt:Tando Allahyar.

    ReplyDelete
  12. Phone no:0222763685
    Sir, i have a problem in my broadband line from 6 days. After the instalation of smart tv device .it does not working properly.so, i request you,please make my line properly as soon as possible.
    Contact no:03003089739.
    Address: U.C.3 ,ward C H# 867 near kali ka mandar ,besides moj darya.
    Distt:Tando Allahyar.

    ReplyDelete
  13. With due respected, This is to acknowledge you that I wanted to join the broadband service but i am afraid because there's so much noise and always having problem with my land line number 021-35066263 although i have complained so many times but there's no response. Last time i complained on 7th June 2013 and customer service officer provided me complaint number 28 but still no response henceforth hopefully writing you to kindly fix this problem because it doesn't seem that i can call for the Broadband service. Line man never took any action against the noise etc.I should be much happier if you'll accept my request.
    Thanking you.
    Sector 33-A Korangi No 2 1/2 Karachi.

    ReplyDelete
  14. my internet is very slow its 4mbps and is showing only 1 mbps please recover it i am complaining from 1 week and no replay we r complaining on 1218 and the computer say that the workers r busy please recover it i will be very very thankful the device is wirelles broadband the contact number is 0512305147.

    ReplyDelete
  15. my net speed is much slower than usual for past two weeks,plz solve this problem!! Waiting for your response
    PTCL no#091-5287533
    area:Peshawar

    ReplyDelete
  16. ye saale paise nikalne k chakaer m hum sub ko bewakoof bana rhe hen jab k hm 1mbps ka pack use karte hen t ye bil 2mbps ka dete hen jab pocho k ye bil q aya h t bolte hen tumhara 2mb h use kia h bil paid karo ek t sarvice kharab koi tarike se system nhi inka line ati h jati h dosto ye log humko loot rhe hen

    ReplyDelete
    Replies
    1. My d s l problem please checked my no 34117914.

      Delete
  17. hi...!
    last one month say topiyan pehna rahe hain... roz cwl karta hon roz 1 hi jawab aata hai sir sahi ho jyega but nahi hota...! download speed 0.013 kb/sec aarhi hai ???? bill waqt pr bhej dete hain...! 2 years pehlay tak acha chalta tha PTCL BROADBAND pr aaj it sucks... har idare ko jan bojh kar tabah kia ja raha hai pakistan k aur ptcl main sare haram khoor aa k beth gye hain...!

    ReplyDelete
  18. my number is 04235413772 and 1mb dsl install on this number so the problem is that the internet speed is too slow.my dsl is working not smoothly.so please resolve my problem as soon as possible

    ReplyDelete
  19. asalam alekum sir main yeh complain karna chahta hoon keh yeh 250 rupe tex ap ne kyun bhada deye is waja se main kal net hatam karaha hoon kun keh hamare pas mushkel se 1260 rupe jama hote hain aur app ne ap tex be bhada deya

    ReplyDelete
  20. Phone No. 35120298 line and broadband installed at my residence House no 373 area 32/D Nasir Colony Korangi no 1 Karachi i are not working.

    ReplyDelete
  21. yar keya masla hy ptcl walo ko mere pas net ki speed bohat solw hy 2mb pacage hy or speed is trha hy jesy 20 waly card pr hoti thi

    ReplyDelete
  22. sir plz mere net ki speed sahi krwayi jaye plzzzzzzzzzz 0477651925 mera num hy

    ReplyDelete
  23. salam sir mere net ka speed bohat slow he 0938470362....my ph no 03465353588

    ReplyDelete
  24. My PTCL landline No. 04236631401 is out of order since last month. your sms complaint centre is not responding. I have lodged copmlaint through email but in vain. Please intervene to rectify the fault,
    ENGINEER MUHAMMAD MUMTAZ
    CHIEF ENGINEER R PEPCO
    CELL NO 0323 5349872

    ReplyDelete
  25. Thanks a lot. Complaint has been attended today

    ENGINEER MUHAMMAD MUMTAZ
    CHIEF ENGINEER R PEPCO
    CELL NO 0323 5349872.

    ReplyDelete
  26. PTCL, mara downloading speed 0.20mbps hy me ne kai baar local xchang walo ko kaha lekin abhe tak kuch nhe hoa plz speed ko barha dain mera ptcl num 0932413124 and cell num 03139526393

    ReplyDelete
  27. Dear Sir
    We have an internet connection at our home.



    Dear sir
    We have DSL internet connection at home and PTCL Account ID 2103742966 in Wapda Town. It is not working. Can you check and inform. Manzoor Naqvi


    ReplyDelete
  28. j mere ptcl no 0685701927 nai chal rha j ksi ko bhejen r set krwa den address he zubair plaza sadiqabad flade no 1

    ReplyDelete
  29. PTCL net not working properly since last week shit service no response pata nai kab theek hoga sala net

    ReplyDelete
  30. Phone no: 0542408002
    Sir, i have a problem in my broadband line from 6 days. PTCL net not working since last week.it does not working.so, i request you please make my line properly as soon as possible.

    ReplyDelete
  31. Salaam

    I Actvie 4 MB Package Of DSL...But 6 day Ago Not Active... Here Is No Responce To Me

    Why...i Told Nadeem Bugti.Opretor Of Sui DSL..Alo Abdul Razzaq Bugti And Allah Bux Bugti

    Here Is No Recponce To Me Please Sir Help Me

    I Great Thankful to you Kindaly Sir Please Help Me
    ----------------------

    Thanghi Khan

    Adal Khan Sui..Colony
    -----------------------
    0835431092

    ReplyDelete
  32. have 2 desktop computers are connected to ptcl dsl 2mb and laptop through wifi.but laptop internet is working.but 2 desktop computers are not working.plz reconnect my internet.
    area code 0923
    phone 612953

    ReplyDelete
  33. my phone is 0524582483
    yesterday night i got my BB package changed from economy to 2 mbp student package but still my on the previous package.kindly change my package nd provide me the speed of 2 mbp.
    thanks

    ReplyDelete
  34. attention please look at me.my phone number is 0423 7924678.it has been dead since 01jan2014.i have already complain registerd help line 1218.but every body no one solving
    my issue as soon as possible.
    best regads
    asif zaheer
    pia sales officer agents

    ReplyDelete
  35. sir i have been complaint many time to 1218 but no response my package is 4 mb but current speed is only 0.05 my last complaint no is 67 my phone no is 0514475470 plz resolve my problem thanks

    ReplyDelete
  36. slam
    mera phone number hn 0546.566062 pls ap 1mbs wala pekaj laga dy bil her bar ziada se ziada aata hn

    ReplyDelete
  37. dear sir, i belong from kakki area distric Bannu. here in kakki exchange has no evo boster but the user are very large in numbers that uses the evo. but here are no signal provider and face a very big problem. plz plz make a boster in kakki exchange.

    ReplyDelete
  38. sub sy ziada ghatya deparment ap logon ka hai kamino

    ReplyDelete
  39. bagherto apni man behno ko bechna shiroo krdo is sy achi amdn hogi kamino

    ReplyDelete
  40. my DSL speed is very slow pls solved the mater

    regards
    @dnan @hmed
    0715628650
    03003124065

    ReplyDelete
  41. sir i have been complaint many time to 1218 but no response my package is 2 mb but current speed is only 0.05 my last complaint no is 61 my phone no is 021-36368459 plz resolve my problem thanks. this problem is 25th February 2014. Daily complain you check my recording . this complain is last time i am closed PTCL broadband.

    ReplyDelete
  42. sir i have been complaint so many time to 1218 but no response my package is 2 mb but current speed is only 0.78 and uploading speed 0.21, my ptcl number 022 2110137
    SNR Margin downstream upstream
    246 314
    Attainable Rate: 15944 1088
    Rate (Kbps): 1020 1088

    ReplyDelete
  43. R/Sir,

    My PTCL Landline no:025-4620526 is dead since 10 days I complain again and again 1218 but no response to me only that message transfered to me that your Complain resolved.but physically no lineman or any other person contect with me.
    kindly resolve my problem.

    Muhammad Shahid

    House No:123 Block-3 Care Colony
    District Jamshoro Sehwan Sharif
    Cell#03133314612

    ReplyDelete
  44. I am complaining about my phone and internet for last 4-5 days. Noon eis fixing my phone or internet in Valancia Lahore.

    PTCL employees, you are eating HARAAM from my bills in the month of Ramadan

    ReplyDelete
  45. my ptcl number is 4585846-5 and 1mb broad band connection but speed is 1mb while your package is get 2mb in 1mb connectio0n

    ReplyDelete
  46. 0223890746 soo much low speed plz help ptcl i camplan but no babdy come to cheek my c plzz help

    ReplyDelete
  47. Sir hamare net par trific neshan ate ha ise tekh karo plz 0938210536

    ReplyDelete
  48. Sir hamare net par trific neshan ate ha ise tekh karo plz 0938210536

    ReplyDelete
  49. mera nat ka speed beikol down hai 4 mb nat hai aur humare pas speed 1.56mb show hota hai bry merbani es ka masla hal karin 0835421017 number hai

    ReplyDelete
  50. Sir,my number 0835420233.. i have a problem in my landline from 6 days. PTCL line not working since last week.it does not working.so, i request you please make my line properly as soon as possible.

    ReplyDelete

  51. I would like to bring it in your notice that my phone line #04236614432 . I had made several complaint regarding billing issue but all unheard .Kindly resolve this issue as soon as possible .I will be very grateful for this favor.
    My complaint no is 22.

    ReplyDelete
  52. Fazool service. Ma to utar wa raha hn PTCL.

    10 din sa issue hy r aik banda b nai ata

    ReplyDelete
  53. Aslamualikum sir,
    jab se evo wingle li hai starting main speed suba k time theak hoti thi lakin night k waqat kharaab hoti hai lakin ab suba k waqat kharab oti hai aur shaam k time na honay k barabar hoti hai sir please isss mslay ka hal karien

    ReplyDelete
  54. One of my friend wants to get smooth speed in internet and smart TV connection. Can any body suggest a good service provider with attractive package.

    ReplyDelete
  55. sir hamarey ilaqe me PTCL net booth slo chal rha he. Orangi Town Qusba coloni Near Police Coki.

    ReplyDelete
  56. My no is 0943480172..i have 1mb internet but its speed is 100kb please kindly resolve it

    ReplyDelete
  57. This is to inform u all the concerned authority, that my Phone No bearing 02134197555. of which the complaint related to my internet services, and phone wire problem from outside, (Complaint No 66) has been registered since 5 days. but yet it has not been solved. daily i remind them to solve it, but despite of this multiple reminders nobody pay heed. if suppose really u r not interested to solve the problem, than return my all payment and disconnect my phone and internet services. and this problem usually happens very often. and its really very shameful gesture for u to create the atmosphere for urself the bad words by ur customers.

    ReplyDelete
  58. My DSL 4mbps unlimited the problem is that it speed is too low it gives 150kb or 80 kB please fix it

    ReplyDelete
  59. My DSL 4mbps unlimited the problem is that it speed is too low it gives 150kb or 80 kB please fix it

    ReplyDelete
  60. My DSL 4mbps unlimited the problem is that it speed is too low it gives 150kb or 80 kB please fix it

    ReplyDelete
  61. My father died on 7 july 1986 on duty.
    My father name is Nazim khan s/o Mir mula jan and I am his son.My age is 31 year and i have passed master parogram in 2012.
    I want my appointment in place of my father.
    In this regards I want your guidance

    ReplyDelete
  62. mera 4mpbs pkge ha wo pehle tak theek chl rha tha lekin kal raat hmari taraf boht hi tez toofan aur shayad uske baad hmare net ki speed kabhi 3.80,aur 0.97.aur kabhi 1.97 speed ati plx isko fix kren

    ReplyDelete
  63. My net is 4MB. But browsing speed is 1MB ..... plz any one can help?????

    ReplyDelete
  64. Salam My Net Package Is 4M.B Butt Browsing Speed Very slow&Download Speed Very Solw please Check my no041.2423616

    ReplyDelete

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